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Frequently asked questions
The rebranding will apply cross group companies starting with NLGIC and Al Ahlia in Oman, RSA Middle East in Bahrain and then RSA Middle East and NLGIC in the UAE.
Due to additional approvals from regulators, Al Alamiya in Saudi Arabia as well as NLGIC in Kuwait, Qatar and NSSPL in India will be rebranded at a later stage. The Inayah brand will stay the same but will get its own new logo.
We will be sending a letter for your consent that upon renewal, your existing policies will be rebranded to Liva. In the meantime, sit back and enjoy the peace of mind that comes with being covered by Liva.
The claims processes will remain the same.
Renewed policies as well as new policies purchased after the end of September will be issued under the new brand name Liva.
No, your existing policy will remain unchanged for the time being.
What our customers say
Thank you very much for your fast reply. Herewith I want to raise my appreciation to your outstanding service you have given me for the last 5 years. I will recommend Liva because of this perfect service and reply.
Dealing with Liva has been straight to the point, with no insurance language and full transparency, great service.
I recently had a car breakdown and was impressed by the efficient help I received. Also, I found Liva online renewal very easy and quick to complete.